The right of visitation with the grandchildren do not occur in family court. However, if a child has been found to have been abused, abandoned, or neglected, and is taken into the juvenile system, then the laws under the juvenile system do provide for grandparent visitation, and placement of children with grandparents, although the department of children and families still remain custody.
The only other circumstances which grandparents can obtain custody are those limited circumstances where the grandchild has been residing with the grandparent for at least six months, and the grandparent can establish that both parents have either abused, neglected, or abandoned the child, or alternatively, both parents sign off and say that the grandparent can have custody.